How to Contact Support or Report a Bug

We're Here to Help — Contact Us or Report Issues Easily

If you're experiencing a technical issue or have a question about using Xrays.Dental, our support team is here to help. You can also connect with others in the dental community through our forum.

 

We aim to provide fast, friendly support to keep your workflow smooth and stress-free.

 

1. Contact Us by Email

 

The quickest way to get support is by sending us an email.

 

✉️ Email: support@xrays.dental
 

Please include:

  • A clear description of the issue

  • Screenshots (if possible)

  • Your clinic name and registered email

 

We typically respond within 1 business day.

 

2. Phone Support (Weekdays)

 

You can also reach us during business hours.

 

📞 Phone: +1 (855) 533 3399
🕘 Support Hours: Monday to Friday, 9 AM – 6 PM EST

 

3. Report a Bug

 

If you’ve encountered a bug (such as an error, crash, or broken feature), help us fix it quickly:

  • Go to your dashboard > Click “Report a Problem” (if available)
    OR

  • Email us at bugs@xrays.dental with:

    • What you were doing when the issue occurred

    • Browser or device used (e.g., Chrome on Windows)

    • Any error messages you saw

 

4. Join Our Community Forum

 

Need help or want to share tips with other dental professionals?

 

👥 Visit the Xrays.Dental Community Forum:
🌐 forum.xrays.dental (Coming Soon)

There, you can:

  • Ask questions and get advice

  • Learn best practices

  • Discuss new feature ideas

 

Support Summary

 

Method Details
📧 Email support@xrays.dental
☎️ Phone +1 (855) 533 3399
🐞 Bug Report bugs@xrays.dental or via dashboard
💬 Forum forum.xrays.dental

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Have questions about Xrays.Dental? We're here to help and guide you to the right imaging solution for your practice.