Clearing your browser or app cache regularly ensures Xrays.Dental runs smoothly, loads quickly, and avoids unexpected glitches.

Over time, stored cache files (like temporary images or scripts) may become outdated or conflict with updates to the Xrays.Dental platform.

 

When Should You Clear Cache?

 

• You're seeing outdated data or missing images

• Changes aren’t showing up after updates

• Pages are loading slowly or appear broken

• You're asked to "refresh" by support

 

How to Clear Cache by Browser

 

🔹 Google Chrome (Windows/macOS)

 

1. Click the three dots (⋮) in the upper-right corner

2. Go to More tools > Clear browsing data

3. Choose Time range: All time

4. Check "Cached images and files" (no need to clear passwords)

5. Click Clear data

 

🔹 Mozilla Firefox

 

1. Click the menu (☰) > Settings

2. Select Privacy & Security

3. Under Cookies and Site Data, click Clear Data

4. Check Cached Web Content, then click Clear

 

🔹 Safari (Mac)

 

1. Click Safari in the menu bar > Preferences

2. Go to the Privacy tab > Click Manage Website Data

3. Click Remove All > Confirm by clicking Remove Now

 

Mobile Browsers or Apps

 

If you're using Xrays.Dental on a tablet or smartphone, go to your browser’s settings and choose "Clear Cache" or "Clear Site Data" from the privacy menu.

Or simply restart your app/device after a cache-heavy session.

 

After Clearing Cache

 

• Reload the Xrays.Dental web page

• Re-login if prompted

• Your recent updates should now appear correctly

 

Still Facing Issues?

 

Call our support team for help clearing your cache or optimizing performance.

📞 Phone: +1 (855) 533 3399
🕘 Hours: Monday–Friday, 9am–6pm EST

 

FAQs

 

Q: Will clearing cache delete my patient data?
No. Cache only stores temporary files. Your data is safe and stored securely in the cloud.

Q: How often should I clear cache?
We recommend once every 2–4 weeks or whenever you experience performance issues.